Communication
- RS232C
-
9 pins female D-type connector - only 3 wires: TX, RX (crossed) and GND
Baud rate
2400 bps
Data length
8 bits
Stop bit
1 bit
Parity
none
- USB
-
Serial over USB with cypress protocol
Accepted queries and commands
All commands, queries and UPS’s replies are terminated by <cr>
Command beginning with Q
→ query
UPS replies
(ACK
→ Command accepted
(NAK
→ Command/Query rejected or invalid
UPS status
QGS
|
Query UPS for status Reply
e.g.
Where:
|
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QS
Q1
|
Query UPS for status (short) (old) Reply
e.g.
Alternative reply
e.g.
Where:
|
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QBV
|
Query UPS for battery information Reply
e.g.
Where:
|
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QLDL
|
Query for last seen minimum and maximum load level Reply
e.g.
Where:
|
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QMOD
|
Query UPS for actual operational mode (→ see Operational Modes) Possible replies:
|
Rated information
QMD
|
Query UPS for rated information #1 Reply
e.g.
Where:
|
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QRI
|
Query UPS for rated information #2 Reply
e.g.
Where:
|
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I
|
Query UPS for rated information #3 (old) Reply
e.g.
Where:
|
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F
|
Query UPS for rated information #4 (old) Reply
e.g.
Where:
|
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QID
|
Query UPS for serial number Reply
e.g.
Where:
|
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QVFW
|
Query UPS for firmware version Reply
e.g.
Where:
|
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QMF
|
Query UPS for manufacturer Reply
e.g.
Where:
|
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QPAR
|
Query UPS for master/slave for UPSes in parallel Possible replies:
|
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QPI
|
Query UPS for the protocol to use Reply
Where:
Known replies:
|
Error/Warning status
QWS
|
Query UPS for warning status Reply
e.g.
Each bit set to |
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QFS
|
Query UPS for fault status Reply
e.g.
Where:
Alternative reply
→ No fault
|
Shutdown management
SON
|
Turn UPS On |
SOFF
|
Turn UPS Off |
Sn
|
Shutdown in |
SnRm
|
Shutdown in |
SnR0000
|
Shutdown in |
CS
|
Cancel Shutdown |
Battery test
Tests are doable in Line Mode/Converter Mode/ECO Mode
T
|
Invoke a quick battery self-test |
Tn
|
Invoke a battery self-test lasting |
TL
|
Invoke a battery deep discharge test |
CT
|
Cancel Battery Test |
Outlet management
QSKn
|
Query UPS for status of outlet Possible replies:
|
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SKONn
|
Start outlet |
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SKOFFn
|
Stop outlet |
||||||
QSKTn
|
Query UPS for outlet Possible replies:
|
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PSKxn
|
Set outlet |
Capability options
QFLAG
|
Query UPS for capability flag Reply
e.g.
Where:
|
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PF
|
Set all capability options and their limits to safe default values (Doable only in Standby Mode) |
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PEX
|
Enable |
||||
PDX
|
Disable |
P
|
Alarm at Bypass Mode (→ the alarm will beep only if Alarm Control, if available, is enabled) |
B
|
Alarm at Battery Mode (→ the alarm will beep only if Alarm Control, if available, is enabled) |
R
|
Auto reboot (→ the UPS will auto recover when AC is recovering) |
O
|
Bypass when the UPS is Off (→ the bypass will work only if Bypass Forbidding is disabled) |
A
|
Alarm Control (BEEP!) |
S
|
Battery deep discharge protection |
V
|
|
E
|
ECO Mode (→ not influenced by Bypass Forbidding) |
G
|
Green power function (Energy Saving → Auto Off when there is no load) |
D
|
Battery Open Status Check (→ the UPS will check on startup if the battery is connected or not) |
H
|
* unknown/unused * |
C
|
Cold Start (→ the UPS can be turned on also if AC is not connected to the UPS) |
F
|
Bypass not allowed (Bypass Forbidding → the UPS won’t transfer to bypass under any conditions) |
T
|
* unknown/unused * |
J
|
Programmable outlets control (→ on battery, the UPS will cut off outlets when set time arrives) |
K
|
* unknown/unused * |
I
|
* unknown/unused * |
L
|
Site fault detection |
M
|
* unknown/unused * |
N
|
Advanced ECO Mode (→ not influenced by Bypass Forbidding) |
Q
|
Constant Phase Angle Function (Output and input phase angles are not equal) |
W
|
Limited runtime on battery mode |
Z
|
* unknown/unused * |
Voltage/Frequency limits management
for ECO Mode:
QHE
|
Query UPS for voltage range for ECO mode (Reset by Reply
e.g.
Where:
|
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HELn
|
Change minimum voltage for ECO Mode to |
||||
HEHn
|
Change maximum voltage for ECO Mode to |
||||
QFRE
|
Query UPS for frequency range for ECO mode (Reset by Reply
e.g.
Where:
|
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FRELn
|
Set minimum frequency for ECO Mode to |
||||
FREHn
|
Set maximum frequency for ECO Mode to |
for Bypass Mode:
QBYV
|
Query UPS for voltage range for Bypass mode (Reset by Reply
e.g.
Where:
|
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PLVn
|
Change minimum voltage for Bypass Mode to |
||||
PHVn
|
Change maximum voltage for Bypass Mode to |
||||
QBYF
|
Query UPS for frequency range for Bypass mode (Reset by Reply
e.g.
Where:
|
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PSFn
|
Change minimum frequency for Bypass Mode to |
||||
PGFn
|
Change maximum frequency for Bypass Mode to |
Battery management
Changing these options will change the UPS’s estimation on battery charge/runtime
RE0
|
Query UPS for battery low voltage Reply
e.g.
Where:
|
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W0En
|
Set battery low voltage to |
||
BATNn
|
Set number of batteries (that make a battery pack) to |
||
BATGNn
|
Set number of battery packs in parallel to |
Buzzer control
BZOFF
|
Disable alarm (BEEP!)
|
||
BZON
|
Enable alarm (BEEP!) |
Phase angle management
QPD
|
Query UPS for input/output phase angle Reply
e.g.
Where:
|
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PPDn
|
Set output phase angle to |
Multi-phase queries
Q3PV
|
Query UPS for multi-phase input voltage Reply
e.g.
Where: |
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Q3OV
|
Query UPS for multi-phase output voltage Reply
e.g.
Where: |
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Q3PC
|
Query UPS for multi-phase input current Reply
e.g.
Where:
|
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Q3OC
|
Query UPS for multi-phase output current Reply
e.g.
Where:
|
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Q3LD
|
Query UPS for multi-phase load level Reply
e.g.
Where:
|
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Q3YV
|
Query UPS for multi-phase bypass voltage Reply
Reply for P09 UPSes
e.g.
Where:
|
Queries/commands limited to P31 UPSes
QBT
|
Query UPS for battery type Reply
e.g.
Where:
|
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PBTn
|
Set battery type to |
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QGR
|
Query UPS for device grid working range Reply
e.g.
Where:
|
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PGRn
|
Set device grid working range to |
Old/Megatec commands not supported
M
|
Manufacturer, from Voltronic Power QS protocol |
Q
|
Beeper Toggle |
C
|
Cancel Shutdown |
Unknown
QBDR
|
* unknown * - Query UPS for baud rate?? |
Warnings
# | Corresponding Warning | Type | Level |
---|---|---|---|
1 |
Battery disconnected |
Battery event |
2 |
2 |
Neutral not connected |
Input event |
2 |
3 |
Site fault |
Input event |
2 |
4 |
Phase sequence incorrect |
Input event |
2 |
5 |
Phase sequence incorrect in bypass |
Bypass event |
2 |
6 |
Input frequency unstable in bypass |
Bypass event |
2 |
7 |
Battery overcharged |
Battery event |
2 |
8 |
Low battery |
Battery event |
1 |
9 |
Overload alarm |
Load event |
2 |
10 |
Fan alarm |
UPS internal event |
2 |
11 |
EPO enabled |
UPS internal event |
2 |
12 |
Unable to turn on UPS |
UPS internal event |
2 |
13 |
Over temperature alarm |
UPS internal event |
2 |
14 |
Charger alarm |
UPS internal event |
2 |
15 |
Remote auto shutdown |
UPS internal event |
3 |
16 |
L1 input fuse not working |
UPS internal event |
2 |
17 |
L2 input fuse not working |
UPS internal event |
2 |
18 |
L3 input fuse not working |
UPS internal event |
2 |
19 |
Positive PFC abnormal in L1 |
UPS internal event |
2 |
20 |
Negative PFC abnormal in L1 |
UPS internal event |
2 |
21 |
Positive PFC abnormal in L2 |
UPS internal event |
2 |
22 |
Negative PFC abnormal in L2 |
UPS internal event |
2 |
23 |
Positive PFC abnormal in L3 |
UPS internal event |
2 |
24 |
Negative PFC abnormal in L3 |
UPS internal event |
2 |
25 |
Abnormal in CAN-bus communication |
Parallel system event |
2 |
26 |
Abnormal in synchronous signal circuit |
Parallel system event |
2 |
27 |
Abnormal in synchronous pulse signal circuit |
Parallel system event |
2 |
28 |
Abnormal in host signal circuit |
Parallel system event |
2 |
29 |
Male connector of parallel cable not connected well |
Parallel system event |
2 |
30 |
Female connector of parallel cable not connected well |
Parallel system event |
2 |
31 |
Parallel cable not connected well |
Parallel system event |
2 |
32 |
Battery connection not consistent in parallel systems |
Parallel system event |
2 |
33 |
AC connection not consistent in parallel systems |
Parallel system event |
2 |
34 |
Bypass connection not consistent in parallel systems |
Parallel system event |
2 |
35 |
UPS model types not consistent in parallel systems |
Parallel system event |
2 |
36 |
Capacity of UPSs not consistent in parallel systems |
Parallel system event |
2 |
37 |
Auto restart setting not consistent in parallel systems |
Parallel system event |
2 |
38 |
Battery cell over charge |
Parallel system event |
2 |
39 |
Battery protection setting not consistent in parallel systems |
Parallel system event |
2 |
40 |
Battery detection setting not consistent in parallel systems |
Parallel system event |
2 |
41 |
Bypass not allowed setting not consistent in parallel systems |
Parallel system event |
2 |
42 |
Converter setting not consistent in parallel systems |
Parallel system event |
2 |
43 |
High loss point for frequency in bypass mode not consistent in parallel systems |
Parallel system event |
2 |
44 |
Low loss point for frequency in bypass mode not consistent in parallel systems |
Parallel system event |
2 |
45 |
High loss point for voltage in bypass mode not consistent in parallel systems |
Parallel system event |
2 |
46 |
Low loss point for voltage in bypass mode not consistent in parallel systems |
Parallel system event |
2 |
47 |
High loss point for frequency in AC mode not consistent in parallel systems |
Parallel system event |
2 |
48 |
Low loss point for frequency in AC mode not consistent in parallel systems |
Parallel system event |
2 |
49 |
High loss point for voltage in AC mode not consistent in parallel systems |
Parallel system event |
2 |
50 |
Low loss point for voltage in AC mode not consistent in parallel systems |
Parallel system event |
2 |
51 |
Warning for locking in bypass mode after 3 consecutive overloads within 30 min |
Parallel system event |
2 |
52 |
Warning for three-phase AC input current unbalance |
Parallel system event |
2 |
53 |
Warning for a three-phase input current unbalance detected in battery mode |
Parallel system event |
2 |
54 |
Warning for Inverter inter-current unbalance |
Parallel system event |
2 |
55 |
Programmable outlets cut off pre-alarm |
UPS internal event |
1 |
56 |
Warning for Battery replace |
UPS internal event |
1 |
57 |
Abnormal warning on input phase angle |
UPS internal event |
2 |
58 |
Warning!! Cover of maintain switch is open |
UPS internal event |
2 |
62 |
EEPROM operation error |
UPS internal event |
2 |
Fault handler
# | Corresponding Fault | Type | Level |
---|---|---|---|
|
Bus voltage not within default setting |
UPS internal event |
1 |
|
Bus voltage over maximum value |
UPS internal event |
1 |
|
Bus voltage below minimum value |
UPS internal event |
1 |
|
Bus voltage differences out of acceptable range |
UPS internal event |
1 |
|
Bus voltage of slope rate drops too fast |
UPS internal event |
1 |
|
Over current in PFC input inductor |
UPS internal event |
1 |
|
Inverter voltage not within default setting |
UPS internal event |
1 |
|
Inverter voltage over maximum value |
UPS internal event |
1 |
|
Inverter voltage below minimum value |
UPS internal event |
1 |
|
Inverter short-circuited |
UPS internal event |
1 |
|
L2 phase inverter short-circuited |
UPS internal event |
1 |
|
L3 phase inverter short-circuited |
UPS internal event |
1 |
|
L1L2 inverter short-circuited |
UPS internal event |
1 |
|
L2L3 inverter short-circuited |
UPS internal event |
1 |
|
L3L1 inverter short-circuited |
UPS internal event |
1 |
|
L1 inverter negative power out of acceptable range |
UPS internal event |
1 |
|
L2 inverter negative power out of acceptable range |
UPS internal event |
1 |
|
L3 inverter negative power out of acceptable range |
UPS internal event |
1 |
|
Battery SCR short-circuited |
UPS internal event |
1 |
|
Line SCR short-circuited |
UPS internal event |
1 |
|
Inverter relay open fault |
UPS internal event |
1 |
|
Inverter relay short-circuited |
UPS internal event |
1 |
|
Input and output wires oppositely connected |
UPS internal event |
1 |
|
Battery oppositely connected |
Battery event |
2 |
|
Battery voltage is too high |
Battery event |
2 |
|
Battery voltage too low |
Battery event |
2 |
|
Failure for battery fuse being open-circuited |
Battery event |
1 |
|
CAN-bus communication fault |
Parallel system event |
2 |
|
Host signal circuit fault |
Parallel system event |
2 |
|
Synchronous signal circuit fault |
Parallel system event |
2 |
|
Synchronous pulse signal circuit fault |
Parallel system event |
2 |
|
Parallel cable disconnected |
Parallel system event |
2 |
|
Load unbalanced |
Load event |
2 |
|
Over temperature fault |
UPS internal event |
1 |
|
Communication failure between CPUs in control board |
UPS internal event |
1 |
|
Overload fault |
Load event |
1 |
|
Fan failure |
UPS internal event |
1 |
|
Charger failure |
UPS internal event |
1 |
|
Model fault |
UPS internal event |
1 |
|
MCU communication fault |
UPS internal event |
1 |
P31 UPSes
# | Corresponding Fault | Type | Level |
---|---|---|---|
|
Fan failure |
UPS internal event |
1 |
|
Over temperature fault |
UPS internal event |
1 |
|
Battery voltage is too high |
Battery event |
1 |
|
Battery voltage too low |
Battery event |
1 |
|
Inverter relay short-circuited |
UPS internal event |
1 |
|
Inverter voltage over maximum value |
UPS internal event |
1 |
|
Overload fault |
Load event |
1 |
|
Bus voltage exceeds its upper limit |
UPS internal event |
1 |
|
Bus soft start fail |
UPS internal event |
1 |
|
* unknown * |
UPS internal event |
1 |
|
Over current fault |
UPS internal event |
1 |
|
Bus voltage below its under limit |
UPS internal event |
1 |
|
Inverter soft start fail |
UPS internal event |
1 |
|
Self test fail |
UPS internal event |
1 |
|
Output DC voltage exceeds its upper limit |
UPS internal event |
1 |
|
Battery open fault |
Battery event |
1 |
|
Current sensor fault |
UPS internal event |
1 |
|
Battery short |
Battery event |
1 |
|
Inverter voltage below its lower limit |
UPS internal event |
1 |
Operational modes
- Power On Mode
-
The UPS is going On.
- Shutdown Mode
-
The UPS is shutting down.
- Standby Mode
-
The UPS has powered off output power, but the battery can still be charged.
- Line Mode
-
When the input voltage/frequency are within acceptable range, the UPS will provide pure and stable AC power to output. The UPS will also charge the battery under this mode.
- Battery Mode
-
When the input voltage is beyond the acceptable range or as a consequence of a power failure, UPS will backup power from battery.
- ECO Mode
-
(Efficiency Corrective Optimizer) When the input voltage/frequency are within acceptable range, the UPS will bypass voltage to output for energy saving. PFC and INVERTER are still active at this mode.
- Advanced ECO Mode
-
(Advanced Efficiency Corrective Optimizer) When the input voltage/frequency are within acceptable range, the UPS will bypass voltage to output for energy saving. PFC and INVERTER are off at this mode.
- Bypass Mode
-
When input voltage/frequency are within acceptable range but UPS is overload, the UPS will enter Bypass Mode or Bypass Mode can be set by front panel or you can set the UPS to enter Bypass Mode when the UPS is off: the UPS will bypass voltage to output.
- Converter Mode
-
(Frequency Converter Mode) When input frequency is within 40 Hz to 70 Hz, the UPS can be set at a constant output frequency, 50 Hz or 60 Hz. The UPS will still charge battery under this mode.
- Battery Test Mode
-
The UPS is performing a battery test.
- Fault Mode
-
The UPS is in Fault Mode when a fault is found and no output power is supplied by the UPS.
- AVR Mode
-
The UPS bypasses voltage to output regulating input voltage to the appropriate level.
Revision History
Rev. | Date | Description | Author |
---|---|---|---|
1.0 |
04/2013 |
Initial release |
Daniele Pezzini |
1.1 |
10/2013 |
Add some unused capability options ( |
Daniele Pezzini |
1.2 |
01/2014 |
Fix typos, add description of not supported |
Daniele Pezzini |
1.3 |
03/2015 |
Add P13 protocol |
Daniele Pezzini |